Archives: Videos

Many of us are familiar with the “big ideas” of design and innovation in organizations: collaboration, co-creation, empathy, iteration. But bringing these ideas into our organizations and infusing them in ways that are sustainable, repeatable and scalable can be a challenge. The successes and struggles we encounter in these efforts are often attributed to the same thing: culture. So how might we better understand organizational culture in order to find the approaches that work best for us? In this talk we’ll examine how we can leverage the lenses of organizational design and behavior change to develop strategies that enable meaningful change in our organizations and the growth and adoption of human-centered practices.

The complex world we live in has significant noise, so building a strong inner compass helps us to have contextual adaptability that solves 21st century problems. Everyone at some time can get lost in the noise, speed, and delivery of day-to-day work. We might even forget why we are working on a project in the first place. This can result in feeling frustrated, purposeless, stressed and unhealthy. We can all feel stuck at times. We call this Sleepwalking. We discovered that most of us want to spend more time on meaningful work and work with teams that are engaged in making that happen. Projects where our skills and practice strengths are working well together that encourage us to learn, improve and …

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Many of us receive multiple requests to complete surveys every day. Some of us find that colleagues or clients think of ‘doing a survey’ as the same as ‘doing some research’ – which may explain why organizations send out so many survey requests. In this webinar, you’ll meet the Survey Octopus, Caroline Jarrett’s friendly way of talking about the many issues that make surveys one of the most challenging research methods. The Survey Octopus will help you to: Explain to colleagues that a survey may not be the first research method to try Help to justify a choice to work with a “non significant” number of responses Think about the steps that go into delivering a survey that works As …

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