Why AI Won’t Replace Strategic UX Researchers (But Will Change How We Work)
Welcome to insights and stories from our wonderful UXPA Community! This new blog series is dedicated to showcasing our members and interesting UX topics. Our goal is to bring together various viewpoints from fellow UXers all over the globe. If you’d like to participate, please email volunteers@uxpa.org. The rapid acceleration of AI in the tech industry has sparked a familiar question: Will AI take my job? A recent Financial Times article titled, “Why hasn’t AI taken your job yet?,” offers a compelling answer: complexity. It’s in the ambiguity, nuance, and messy reality of human behavior that our value as UX researchers becomes clear. AI tools are increasingly adept at automating repetitive tasks and surfacing patterns. But what they can’t do, at …