Archives: Videos

On June 5th, the World Wide Web Consortium (W3C) announced a major update to its Web Content Accessibility Guidelines (WCAG), the world’s most widely accepted technical standard for digital accessibility. The new version, WCAG 2.1, expands the guidance provided in the previous iteration, WCAG 2.0, to include more coverage of mobile accessibility and provisions for people with low vision and cognitive and learning disabilities. With these updates, WCAG 2.1 helps organizations to improve inclusion and better serve a wider audience. In this session you will learn: Web Content Accessibility Guidelines: A brief history of the W3C, WCAG and how people with disabilities use the web WCAG 2.1: Discovering what’s new and how to use the new success criteria when testing …

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Are you designing boxes to be filled up with content or are you creating usable designs for the content? Content is the whole point of the digital products you create. But many teams struggle with how to get content up front. Whatever your role, you need to worry about content – or work with someone who does. When we start with context and give structure to the content, we can create multiple windows into a world. Flip the process. Design structure first. Work in layers to make interface designs that help people make better sense of the information they need. This webinar will provide an introduction to a content-first design process that starts with content, not pixels. Come explore the …

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Inspired by the work of Chris Milk to use VR and 360 Filmmaking to deliver experiences of vulnerable populations on an international scale to UN leaders. Clorama will share her thoughts on how civic tech can similarly draw from this example to utilize the immersive value of VR to close empathy gaps in local government. She will go over several example use cases and demonstrate how she has used the 360 filmmaking to better inform her work and communication with stakeholders when designing user journeys of government services. She will also highlight some case studies of VR as a simulation tool for decision-makers in public policy. Presenter: Clorama Dorvilias “Clorama grew up in San Jose and graduated with a BS …

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The User Experience field is a fast growing field. People with various backgrounds and experiences have joined it. Every year in the UXPA International conferences, we notice chats about how people got into UX, what their first jobs looked like, how long did it take for them to learn UX and things they wished the knew when they started. With the increasing interest in the field, these type of questions pop up very often in various channels. We invited 4 UX professionals in different areas (design, research and strategy) to join us and talk about their experiences breaking into UX and succeeding at it. Want to ask questions and hear great advice? Join us on June 15th at 9 am PT/Noon …

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Determining which foundational research method to use is a consistent debate within the UX research community – researchers seem to fall firmly into either the personas or Jobs-to-be-done camp. But why not mix-and-match these approaches? Udemy’s Head of Research, Claire Menke, will be discussing her company’s decision to combine three foundational research frameworks – personas, JTBD, and customer journeys – to create a more united understanding of the user narrative. Learn how to push your product strategy forward by speaking to your stakeholders through the right methodologies, building a greater degree of empathy along the way. Presenter: Claire Menke Claire Menke is the head of UX Research at Udemy, an online learning marketplace that empowers anyone to teach and learn. …

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