Archives: Videos

What if you could generate excitement about delivering great user experiences without having to explain what UX is? Imagine this: …you’re talking with your development and product partners about UX outcomes and they understand the value in starting with the end-in-mind. Not only do they understand, they are excited about what will happen in your users’ and customers’ lives because you’ve delivered a great UX — together. In this session, you’ll uncover the proven secrets behind sparking enthusiasm for delivering great UX. You’ll discover how an outcome-driven approach is a game changer for UX leaders like yourself. You’ll explore how to… Identify the outcomes that best spark excitement amongst the developers, product managers, and stakeholders you work with every day. …

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Workshop facilitation is a key skill of user researchers. Not only does it allow us to engage colleagues in research, but it enables teams to take action on our insights. In this webinar, I will talk through key workshop facilitation techniques and approaches to get you confident and excited about your next user research workshop! Key Takeaways Really honing in on your workshop goals and outcomes, which leads to picking the right people and activities to ensure somethingcomes out of a workshop (rather than having a workshop for the sake of having one!) Concrete ideas on how to improve their facilitation through concepts like time boxing and activities that align with particular goals How to handle more “difficult” workshop participants through …

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Unfortunately, most user personas and journey maps are dead shortly after arrival and are quickly forgotten amongst other organizational priorities. These artifacts are often not created at the right level to help your stakeholders understand and design for your target audiences. This talk will help you to form a new strategy to revitalize existing documents and be able to birth new, stronger, and healthier personas and journeys.

AudioEye accessibility subject matter experts Alisa Smith and Sarah Kinneer take a deep dive on the subject of creating forms that check all the boxes: accessible, usable, and satisfying.”

Three UX professionals shared their experience and insights from a project that is seeking to bring UX education to K-12 students. The need for reliable K-12 UX-related resources and materials appears to be great, as many pipeline-related UX challenges need to be addressed. We will provide a list of takeaways–selected books, websites, ready-to-use materials, and other resources that teachers can use to get started with teaching UX right away. We will outline current initiatives within UXPA to partner with others to create a series of UX-related lesson plans and units for middle schoolers. We’ll update you on the status of the creation of a repository of K-12 -facing resources. Related efforts to get user experience job titles into the US …

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Voice user interface is the new modality that is becoming very popular since the launch of voice assistants like Alexa, Google and Siri. How does one get into this field and what things to keep in mind when designing for voice? In this talk I will talk about all the do’s and don’ts of VUIs.