Workshop Facilitation Techniques for Researchers

Workshop facilitation is a key skill of user researchers. Not only does it allow us to engage colleagues in research, but it enables teams to take action on our insights. In this webinar, I will talk through key workshop facilitation techniques and approaches to get you confident and excited about your next user research workshop! Key Takeaways

  • Really honing in on your workshop goals and outcomes, which leads to picking the right people and activities to ensure somethingcomes out of a workshop (rather than having a workshop for the sake of having one!)
  • Concrete ideas on how to improve their facilitation through concepts like time boxing and activities that align with particular goals
  • How to handle more “difficult” workshop participants through ideas like a pink elephant, parking lots, convergent/divergent work
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