As AI evolves from tool to collaborator, UX professionals are increasingly designing systems shaped by people, models, agents, and shifting decision flows. This webinar uses the looking glass metaphor to explore how UX can bring clarity, trust, and human-centered thinking into emerging AI ecosystems, including more agentic structures. Attendees will consider how these changes affect workflows, expectations, and design responsibility, and will leave with a practical lens for identifying friction points, trust gaps, and new opportunities for thoughtful design.
Takeaways
– Understand how AI ecosystems and emerging agentic structures are reshaping UX workflows, roles, and design decisions
– Identify friction points, trust gaps, and design risks in human-AI interactions and more complex system behaviors
– Gain a practical lens for designing with greater clarity, empathy, and accountability in evolving AI environments
