Design has the power to shape the world, but when it fails to consider human diversity, it can exclude those most in need. This webinar explores how inclusive design can remove barriers and create equitable experiences for all users, especially those facing neurodivergence, disability, racial discrimination, or socioeconomic disadvantage.
Through research and real-world case studies, we will examine how exclusion occurs at each stage of the design process and why centering vulnerable populations leads to better, more innovative solutions. Participants will gain a deeper understanding of inclusion, diversity, equity, and intersectionality — key principles in shaping user experiences that reflect and respect diverse needs.
This webinar provides actionable strategies to embed vulnerability into the design process, including empathy mapping, inclusive research methods, usability testing for diverse users, and fostering diverse design teams. A highlight of the webinar is a practical framework that empowers teams to identify and address exclusion through collaboration, role-playing, and empathy exercises.
Beyond the ethical imperative, inclusive design drives business innovation and improves overall user experience. The “curb-cut effect” demonstrates how designing for the most vulnerable benefits everyone—whether it’s accessibility features, product usability, or market reach.
By the end of this webinar, attendees will walk away with concrete tools to apply inclusive design principles across the product development lifecycle. They will learn how designing for vulnerability fosters innovation, improves user experience, and ensures that no one is left behind.
Luz Delgado’s UXPA Webinar May 2025.pdf
