Senior User Experience (UX) Generalist

Academy Sports + Outdoors
Katy, TX

The Sr. User Experience Generalist will be working on both UX Design and Research for the Academy team. They will:

  • Drive visual design experience based upon user data, research, best practices and consumer needs for a given capability and persona(s)
  • Partner with UX Researcher/Analyst, Designers, and Product Manager to present ideas and concepts to senior management
  • Drive the development and communication of user design process for a given initiative
  • Apply data research and team product expertise to create interactive designs that deliver relevant and engaging experiences for personas
  • Perform rapid prototyping to validate the business and customer goals, usability, and feasibility of a new product idea in collaboration with the product team
  • Validate design by participating in user testing and iterates or pivots based upon the user test results
  • Create engaging, usable, and effective designs that meet user centric goals
  • Design and oversee high fidelity prototype creation with interaction from other capabilities and teams
  • Serve as the subject matter expert, develop style guides, and policies for web design for the Omnichannel department, in partnership with Site Operations and Brand Marketing teams
  • Lead socialization efforts to adopt new policies, style guides, and design standards
  • Champion user centered design approaches and principles
  • Provide visual design assets required for Usability testing
  • Partner with IT to provide product assets and visual designs as required following AGILE methodology (e.g. HTML and CSS)
  • Leverage additional Designers as appropriate to set overall direction and work flow schedule
  • Mentor and lead Design team
  • Develop a thorough understanding of Academy policies, procedures, and safety rules

Duties may change; Team Members may be required to perform other duties as assigned

  • Bachelor’s degree in relevant field of study or equivalent years of related work experience required
  • 5+ years of experience in User Experience Design (UX), human computer interaction (HCI), and user-centered design principles (UCD), to include User Interface Design (UI)
  • Experience in a retail environment preferred
  • Self-motivated with the ability to meet and exceed position requirements under minimal direction and supervision, independently and within a team setting
  • Demonstrated analytical, organizational, problem solving, and creative thinking skills
  • Ability to analyze, articulate, and solve complex problems and concepts to make effective business decisions
  • Maintain the customer’s perspective as a driving force behind business decisions and activities
  • Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment
  • Strong interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internally and externally
  • Working knowledge of the MAC operating system
  • Proficiency with the Microsoft Office Suite; including but not limited to, Word, Excel, PowerPoint and Visio
  • Advanced knowledge of wireframing and design related software tools; including but not limited to, Photoshop, Axure, and HTML/CSS