UXPA International webinars are online events covering a range of UX and research topics delivered by some of the industry’s leading professionals. For the best experience, join our live webinars to interact with presenters and ask questions in real-time.
Starting in 2023, UXPA International is proud to present Webinar Wednesdays occurring the first Wednesday of every month!
Can’t make a live event? No worries, catch up any time by visiting our webinar library, there you can access all of our free, recorded webinars.
Workshop Facilitation Techniques for Researchers
Workshop facilitation is a key skill of user researchers. Not only does it allow us to engage colleagues in research, but it enables teams to take action on our insights. In this webinar, I will talk through key workshop facilitation techniques and approaches to get you confident and excited about your next user research workshop!
Key Takeaways
- Really honing in on your workshop goals and outcomes, which leads to picking the right people and activities to ensure something comes out of a workshop (rather than having a workshop for the sake of having one!)
- Concrete ideas on how to improve their facilitation through concepts like time boxing and activities that align with particular goals
- How to handle more “difficult” workshop participants through ideas like a pink elephant, parking lots, convergent/divergent work
Date: April 5, 2023
Time: 9:00 AM PDT / 11:00 AM CDT / 12:00 PM EDT
Duration: 1 hour
Meet the Presenter
 | Nikki is a Lead User Researcher and the founder of User Research Academy. She has over 9 years of experience in user research at a variety of companies, ranging from a tiny start-up called ALICE to the large corporation Zalando, and also as a consultant. She has led a diverse range of end-to-end research projects across the world and now owns her own company, helping others get into and excel in the field of user research. She lives in Jersey (the original one), loves reading and writing psychological thrillers, and being outside in the garden with her cats, dog, and koi fish. |
Using Outcomes as a Spark for UX – Generate enthusiasm for delivering great UX without lecturing about UX
What if you could generate excitement about delivering great user experiences without having to explain what UX is? Imagine this:
…you’re talking with your development and product partners about UX outcomes and they understand the value in starting with the end-in-mind. Not only do they understand, they are excited about what will happen in your users’ and customers’ lives because you’ve delivered a great UX — together. In this session, you’ll uncover the proven secrets behind sparking enthusiasm for delivering great UX. You’ll discover how an outcome-driven approach is a game changer for UX leaders like yourself.
You’ll explore how to…
- Identify the outcomes that best spark excitement amongst the developers, product managers, and stakeholders you work with every day.
- Scope your outcomes to push your team to take on challenges they’ve resisted in the past.
- Show what it means to be ready-to-ship through the lens of great user experience.
Date: May 3, 2023
Time: 5:00 PM PDT / 7:00 PM CDT / 8:00 PM EDT
Duration: 1 hour
Meet the Presenter
 | Jared M. Spool is a Maker of Awesomeness at Center Centre – UIE. Center Centre is the school he started with Leslie Jensen-Inman to create industry-ready User Experience Designers. UIE is Center Centre’s professional development arm, dedicated to understanding what it takes for organizations to produce competitively great products and services. In the 43 years he’s been in the tech field, he’s worked with hundreds of organizations, written two books, published hundreds of articles and podcasts, and tours the world speaking to audiences everywhere. When he can, he does his laundry in Andover, Massachusetts. |
Past Webinars
Finding the Right Altitude for Your Personas & Journey Maps
Unfortunately, most user personas and journey maps are dead shortly after arrival and are quickly forgotten amongst other organizational priorities. These artifacts are often not created at the right level to help your stakeholders understand and design for your target audiences. This talk will help you to form a new strategy to revitalize existing documents and be able to birth new, stronger, and healthier personas and journeys.
Date: March 1, 2023
Time: 5:00 PM PST / 7:00 PM CST / 8:00 PM EST
Duration: 1 hour
Meet the Presenter
 | Andrew has over 15 years of experience as a UX leader, researcher, strategist, and designer working with companies such as The New York Times, Citibank, Harley Davidson, and Southwest Airlines. He is currently the Senior Director for Experience Design Research at Mayo Clinic. Andrew is an adjunct faculty member at the Maryland Institute College of Art (MICA) where he teaches graduate students about Human-Computer Interaction. He is a board member for the User Experience Professionals Association (UXPA) serving as the Director of Publications. When he is not talking about, teaching, or writing about UX, Andrew enjoys taking short walks on the beach with his pug named Lucy. |
UXPA Virtual Speed Mentoring
Kickstart your career in 2023 with virtual speed mentoring! Whether you are new to UX and just starting out, transitioning from academia or another industry, or planning your move into management, mentoring can help you to better understand and plan your next move. UXPA has assembled experienced mentors who will be available to answer your questions and provide guidance – no matter what stage your career is at.
All mentors and participants of the UXPA Virtual Speed Mentoring Webinar will abide by the UXPA Code of Professional Conduct.
Date: February 1, 2023
Time: 5 PM PST / 7 PM CST / 8 PM EST
Duration: 1 hour
**Thank you for your interest! We are sorry, registration is now closed as we have reached full capacity. Stay tuned for future events!**
Fabulous Forms: Overcoming Common Accessibility Pitfalls
Join AudioEye accessibility subject matter experts, Alisa Smith and Sarah Kinneer, as they deep dive on the subject of creating forms that check all the boxes: accessible, usable, and satisfying.
Date: October 11, 2022
Time: 1 PM PDT / 3 PM CDT / 4 PM EDT
Meet the Presenters
 | Alisa Smith grew up in rural Connecticut around farms, with huge gardens, sheep, cows, and horses, and studied graphic design, print, and photography. Today, she brings more than 20 years of experience in technology and community engagement to make the web accessible to as many people as possible as the Accessibility Evangelist at AudioEye. Alisa lives near Atlanta with her family, where she loves to craft and garden. |
 | From her formative years interning in Congress through the American Association of People with Disabilities (AAPD) and taking college courses in Disability Policy and Leadership, to her 14 years spent teaching children with disabilities, to her current work as a Solutions Engineer at AudioEye, Sarah Kinneer, has embraced her neurodivergence as she has worked to educate others and promote the full inclusion and acceptance of all people with disabilities in society. A Michigan native, she has spent the last 15 years in Georgia learning to accept that she may never say the word “cat” again without someone asking where she’s from and doing odd things like jumping out of perfectly good airplanes. |
K-12 Education for UX
Join three UX professionals as they share experience and insights from a project that is seeking to bring UX education to K-12 students. The need for reliable K-12 UX-related resources and materials appears to be great, as many pipeline-related UX challenges need to be addressed. We will provide a list of takeaways–selected books, websites, ready-to-use materials, and other resources that teachers can use to get started with teaching UX right away. We will outline current initiatives within UXPA to partner with others to create a series of UX-related lesson plans and units for middle schoolers. We’ll update you on the status of the creation of a repository of K-12 -facing resources. Related efforts to get user experience job titles into the US Dictionary of Occupational Titles and SIC and their Canadian counterparts have been initiated and will be discussed. Finally, a revised five-year plan, including additional research, development, and on-going collaboration options will be presented.
Date: September 30, 2022
Time: 2 PM PDT / 4 PM CDT / 5 PM EDT
Meet the Presenters
 | Lubina Bogoeva is currently a Sr. UX Designer at Fiserv, the original fintech company. She has over 10 years experience in the field, working for Bank of American and Thermo Fisher, as well as non-profits and design studios. She recently took on a new challenge as an advisor for the UXD Masters Externship program at Rutgers University. Lubina lives in Central New Jersey where she enjoys yoga, VR gaming, and photographing the wildlife visiting her garden. She is a Co-organizer of the UXPA NJ chapter. |
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 | Keith Instone is a Digital Experience Research Analyst for Stratascale, an SHI company. He has 25+ years experience as a user experience practitioner, academic researcher, and occasional instructor. He has also been involved in bridging the industry-academia gap in UX. He helped develop the Enterprise Architecture program at Michigan State University. After getting a master’s degree in computer science, his UX career journey has meant studying psychology, library science, visual literacy, graphic & industrial design, and more. |
Demystifying the Front-End of Design Thinking
The first phase of the design thinking process is the most crucial, as this is when human insights are leveraged to define customer value. Yet, this so-called “empathize” phase is often unsuccessfully executed. During this session, Marty Gage and Spencer Murrell will address the crucial first step of the design thinking process and how to get it right. Using six key principles, Gage and Murrell will demonstrate how to connect users’ desired emotional states to an actionable articulation of an experience.
Date: September 21, 2022
Time: 9 AM PDT / 11 AM CDT / 12 PM EDT
Meet the Presenters
| Marty Gage, a Human Factors Psychologist, and Spencer Murrell, an Industrial Designer, have worked side by side for the last 33 years in the front end of design. Their new book “User Experience Research: Discover What Customers Really Want” is the culmination of their years of experimentation and marketplace validation to develop a foolproof process for a more predictable pathway to design experiences.
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How to Work With Cross-Functional Leaders That Just Don’t Get UX
Ling will speak about the common challenges we face as a UX practitioner at work.
Date: September 16, 2022
Time: 3 PM PDT / 5 PM CDT / 6 PM EDT
Meet the Presenter
 | Ling Lee currently is a Sr. Principal Designer at Dell Technologies and her extensive Design experience spans over 30 years. Multimedia, graphic design, IA, research and leadership to name a few are part of her impressive portfolio. Ling finds joy in leading clients and project teams from ambiguity to clarity, attacking unsolved problems that lead to technological innovations. For more details, visit Ling’s LinkedIn profile. |
Designing a Voice User Interface (VUI)
Voice user interface is the new modality that is becoming very popular since the launch of voice assistants like Alexa, Google, and Siri. How does one get into this field and what things to keep in mind when designing for voice? In this talk, I will talk about all the dos and don’ts of VUIs.
Date: August 19, 2022
Time: 10 AM PDT / 12 PM CDT / 1 PM EDT
Meet the Presenter
 | Shyamala is a seasoned conversational AI expert. Having led initiatives across connected home, automotive, wearables – just to name a few, she’s put her work on research into usability, accessibility, speech recognition, multimodal voice user interfaces, and has even been published internationally across publications like Forbes. Outside of her research, she’s spent the last 18 years designing mobile, web, desktop, and smart TV interfaces and has most recently joined NVIDIA to own their roadmap for Speech AI tools. |