UXPA International webinars are online events covering a range of UX and research topics delivered by some of the industry’s leading professionals. For the best experience, join our live webinars to interact with presenters and ask questions in real-time.
Starting in 2023, UXPA International is proud to present Webinar Wednesdays occurring almost every month!
Can’t make a live event? No worries, catch up any time by visiting our webinar library, there you can access all of our free, recorded webinars.
Data Science & AI: Revolutionizing Design
As AI and data science continue to shape the digital landscape, designers play a critical role in ensuring these technologies are intuitive, trustworthy, and human-centred. Working on a complex simulation platform has given me firsthand insight into the challenges of bridging data-driven systems with user needs. While data scientists extract patterns and make predictions, designers must translate these insights into actionable, user-friendly experiences. This talk will explore what designers need to know to better understand AI systems, build trust in them, and design interfaces that balance power and usability.
Key Points:
• Essential AI and data science concepts for designers
• The role of trust in AI-driven experiences
• Understanding agentic AI and why it matters for design
• A strategy for designing AI interfaces with trust, explainability, and usability in mind
This talk will inspire designers to embrace AI-driven thinking, turning complex data challenges into opportunities for collaboration with data scientists and engineers, ultimately shaping smarter, more user-centric solutions.
Date: May 21, 2025
Time: 10:00 AM PT / 12:00 PM CT / 1:00 PM ET
Duration: 1 hour
Meet the Presenter
 | Vlada Zdorovenko is a Senior UX Designer at Tesco Technology, working closely with the data science team to create an innovative internal simulation platform powered by big data, AI, and machine learning. Beyond my expertise in UX/UI design, I gained significant experience in Sales, Marketing, Training, and Customer Experience, which helped me develop into a multidisciplinary professional. I’m a visiting lecturer at Regent’s University London and an active mentor with Women in Tech and Startupbootcamp, where I share my practical knowledge and strategic insights to inspire and guide future design leaders. |
Designing for Vulnerability: A Journey Into Transforming Products and Services for Everyone
Design has the power to shape the world, but when it fails to consider human diversity, it can exclude those most in need. This webinar explores how inclusive design can remove barriers and create equitable experiences for all users, especially those facing neurodivergence, disability, racial discrimination, or socioeconomic disadvantage.
Through research and real-world case studies, we will examine how exclusion occurs at each stage of the design process and why centering vulnerable populations leads to better, more innovative solutions. Participants will gain a deeper understanding of inclusion, diversity, equity, and intersectionality—key principles in shaping user experiences that reflect and respect diverse needs.
This webinar provides actionable strategies to embed vulnerability into the design process, including empathy mapping, inclusive research methods, usability testing for diverse users, and fostering diverse design teams. A highlight of the webinar is a practical framework that empowers teams to identify and address exclusion through collaboration, role-playing, and empathy exercises.
Beyond the ethical imperative, inclusive design drives business innovation and improves overall user experience. The “curb-cut effect” demonstrates how designing for the most vulnerable benefits everyone—whether it’s accessibility features, product usability, or market reach.
By the end of this webinar, attendees will walk away with concrete tools to apply inclusive design principles across the product development lifecycle. They will learn how designing for vulnerability fosters innovation, improves user experience, and ensures that no one is left behind.
Date: May 28, 2025
Time: 9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Duration: 1 hour
Meet the Presenter
 | Luz Delgado is a strategic design consultant, UX design trainer, and president of Flupa, an association promoting UX design in the Francophone world. Based in France, Luz is passionate about transforming organizations and fostering positive societal impact through responsible design. Her expertise spans inclusive design, accessibility, and innovative approaches that align with systemic thinking to address complex challenges. |
Past Webinars
Maximizing Professional Value and Marketability: Key Insights from Robert Half’s 2025 Salary Guide
The creative industry is constantly evolving, driven by rapid technological advancements, shifting consumer behaviors, and emerging trends. With a competitive hiring market and high demand for innovative talent, dynamic and qualified candidates are more sought after than ever.
In this webinar, you’ll hear from Robert Half Executive Director Lucy Marino and Branch Director David Sheehan about which sectors are experiencing the most growth, the hottest roles, and the in-demand skills you need to excel in your job search.
Date: March 12, 2025
Time: 9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Duration: 1 hour
Meet the Presenters
 | Lucy Marino is executive director of the marketing and creative practice at global talent solutions firm, Robert Half, which connects employers with skilled marketing and creative professionals to meet their specialized recruiting needs. Marino manages strategy and operations for the company’s marketing and creative talent solutions teams across U.S. locations. Since joining Robert Half in 1999, Marino has held a variety of leadership roles, advancing Robert Half’s marketing and creative and technology practices throughout numerous geographies. Known for her deep understanding of the industry and strategic vision, she has advised thousands of company leaders on talent solutions and has guided thousands of individuals on the next steps in their careers. Active in helping her fellow professionals, Marino serves in board-level roles for organizations, such as the American Marketing Association, and has contributed her time and expertise to many local design schools and other creative organizations. |
 | David Sheehan is a Branch Director at Robert Half’s Talent Delivery Center, where he leads national recruitment efforts for high-level digital roles. A seasoned staffing professional, David has been with Robert Half since 2007, holding key roles in recruitment, sales, and permanent placement, with leadership experience spanning Charlotte, Atlanta, and Nationally. His expertise also extends internationally, having worked as a Talent Consultant for Robert Half in New Zealand. David played a pivotal role in launching the Digital Talent Center, Robert Half’s first national recruitment team specializing in UX, UI, Front-End Development, Marketing Automation, Instructional Design, Product Management, and Adobe Experience Manager. He focuses on contract and contract-to-hire placements across all industries and clients, leveraging his deep expertise in technology, digital, design, and AI to connect top talent with leading organizations. A two-time President’s Club winner, David is recognized for his consultative approach, strategic hiring insights, and commitment to delivering exceptional talent solutions in the evolving digital landscape. He holds a bachelor’s degree in English from North Carolina State University. |
Breaking Into UX: Strategies for Aspiring Designers to Gain Experience With Startups
In this one-hour webinar, Christopher Bell will share practical tips and strategies for aspiring UX designers to gain valuable experience by working with startups and small businesses. Drawing from his own journey, he will guide you through the process of approaching startups, attending pitching events, offering your services, and setting boundaries to ensure a mutually beneficial relationship. You will learn how to identify promising startups, network effectively, and create impactful case studies that will enhance your portfolio.
Date: February 26, 2025
Time: 9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Duration: 1 hour
Meet the Presenter
 | Chris UX is a seasoned UX designer and the founder of The Inspire Agency, a consultancy dedicated to helping startups and small businesses overcome their UX challenges. With a background in UX design and a passion for innovation, Chris UX has spent the past five years working with a diverse range of clients, from early-stage startups to established companies. His journey into UX design began with a bootcamp that provided the foundational skills needed to excel in the field. Eager to gain real-world experience, Chris UX started working with startups, offering services for free or at a reduced rate to build a strong portfolio. Through this process, he learned valuable lessons about the importance of setting boundaries, identifying promising opportunities, and creating impactful case studies. At The Inspire Agency, Chris UX and the team focus on delivering user-centered design solutions that drive business success. Their approach combines empathy, creativity, and strategic thinking to create exceptional user experiences. Chris UX is passionate about mentoring aspiring designers and sharing the knowledge gained from years of hands-on experience. When not working on UX projects, Chris UX enjoys attending industry events, networking with fellow designers, and staying up-to-date with the latest trends and best practices in the field. His dedication to continuous learning and improvement has made The Inspire Agency a trusted partner for startups and small businesses looking to enhance their user experiences. |
Trends and Insights on 2024 UX Salaries
Join us for an insightful webinar as we we unveil the 2024 UXPA Salary Survey results. Conducted bi-annually since 2000, this anonymous and confidential survey provides valuable insights into compensation, benefits, education, and experience levels for various UX roles worldwide. Discover the latest trends and data that can help you navigate your career in the ever-evolving field of user experience. Don’t miss the opportunity to stay informed and make data-driven decisions for your professional growth.
Date: January 15, 2025
Time: 9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Duration: 1 hour
Meet the Presenters
 | Jeff is a Six-Sigma trained statistical analyst and pioneer in quantifying the user experience. He specializes in making statistical concepts understandable and actionable. He is the author of seven books, including Surveying the User Experience, Benchmarking the User Experience, Customer Analytics for Dummies, and Quantifying the User Experience. Jeff has published over twenty-five peer-reviewed research articles and presents tutorials and papers regularly at the leading Human Computer Interaction conferences: CHI, UPA and HCII, and HFES. He has worked for Oracle, PeopleSoft, Intuit, and General Electric. He is an adjunct professor at the University of Denver and leads an annual UX Boot Camp focusing on UX Methods and Metrics. Jeff received his PhD in Research Methods & Statistics at the University of Denver. He received his Masters in Learning, Design, and Technology from Stanford University with a concentration in statistical concepts. Prior to Stanford, he received his BS in Information Management & Technology and BS in Television, Radio, and Film from Syracuse University. |
 | Jim is a Certified Human Factors Professional with a PhD in Experimental Psychology (Psycholinguistics) and MA in Engineering Psychology (minor in applied statistics). Jim has published influential papers on the assessment of perceived usability and a sample size estimation for usability studies. Before joining MeasuringU, Jim worked at IBM for nearly 40 years where he was the lead UX designer for a number of mobile products, including the product now widely regarded as the first smartphone, the Simon, then spent 20 years consulting in all areas of speech system usability. He is an IBM Master Inventor (> 90 US patents) and has published over 100 articles and papers. He is the co-editor in chief of the Journal of User Experience and, in 2021, was inducted into the Academy of Science, Engineering, and Medicine of Florida. |
2024 Webinars
Designing Behavior Change With AI: How Anticipation Can Transform User Experiences
This presentation aims to explore how artificial intelligence, machine learning, and big data are reshaping the UX landscape by predicting and influencing user behavior.
Anticipatory design and experiences are shaping the future of UX, offering unprecedented opportunities to enhance user satisfaction and loyalty by meeting their needs before they even express them. As a UX professional, staying ahead of this trend is crucial for maintaining a competitive edge and delivering cutting-edge solutions.
This webinar is designed for UX designers, researchers, product managers, and AI enthusiasts who have a foundational understanding of UX principles and a keen interest in integrating AI into their design processes. Attendees should have some experience with basic UX design and user research methodologies. An understanding of AI and ML concepts, though deep technical expertise is not required.
Overall, the goal of this presentation is not only to enhance attendees’ knowledge and skills, but also to gain practical strategies to apply anticipatory design and experiences in their projects.
Date: December 11, 2024
Time: 9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Duration: 1 hour
Meet the Presenter
 | Joana is a passionate UX designer, with over a decade of experience. She’s on a mission to enhance the human experience through UX design by blending design, management, and engineering, resulting in a data-driven approach that informs product strategy and elevates the human experience. Joana specializes in UX research, UX metrics, and UX strategy, helping companies embrace design’s value at the highest level. Since 2012, she has been teaching across various platforms, both in person and remotely, from universities to technical schools and beyond. She is intrigued by the intersection of artificial intelligence (AI), machine learning (ML), and big data (BD) with the human experience and crafting autonomous products that not only mirror humans, but also understand their impacts. Joana is currently pursuing a PhD in AI and Design, focusing on anticipatory experiences. She is pushing the boundaries of human-centered design to create sustainable human-machine relationships. In addition to certifications in the fields of design and engineering, she was a Nominee for the 2021 Women in AI Awards by VentureBeat as a Rising Star in the AI Innovation Awards. |
Intro to Enterprise Design Systems
This webinar covers the essentials of Enterprise Design Systems (EDS), including consistency, scalability, and AI-powered tooling. Participants will learn strategies for building and evolving design systems in large organizations.
In this webinar, participants will explore the fundamentals of enterprise design systems, including their benefits and challenges. We will discuss how to build a strong foundation with design principles and visual language and delve into the tools and technologies for using and managing design systems.
The session will also cover advanced topics like accessibility and future trends. We’ll discuss real-world examples and explore how AI can enhance the design process and improve design system tooling. Additionally, we’ll dive into the benefits of standardizing design with tokens for more efficient and adaptable systems.
Participants will gain practical strategies for building, managing, and evolving design systems to support large-scale organizations. The webinar includes interactive discussions, practical exercises (such as brainstorming the component differences between enterprise and consumer), and handouts on methods for evaluating components.
Date: November 13, 2024
Time: 9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Duration: 1 hour
Meet the Presenter
 | Qingyi Li is a UX / Interaction Designer based in New York City currently focused on the next-generation design system and an AI-powered climate risk assessment tool at Google. With prior roles at Tencent, OnePlus, and Kohler, she has honed her skills in user experience design. Qingyi holds an Industrial Design degree from the Rhode Island School of Design and a Master’s in Design and Technology from Parsons School of Design. In addition to her role at Google, she collaborates with Big House Studio, leading project such as Mok Collectibles and Stars Collective to advance user interaction and digital engagement. Qingyi emphasizes a strategic approach in her work, turning complex information into practical and impactful digital experiences. |
Creator, Advertising, and Design
Digital advancements and the rise of social media have reshaped how brands connect with audiences. I will share my story designing ads and my exploration along the revolution.
The talk will cover 3 main parts:
- The development of ads and growth of creator ads
- The advantage and challenge of creator ads for brands, agencies, and video creators
- How to design for better creator partnership
Date: October 30, 2024
Time: 12:00 PM PT / 2:00 PM CT / 3:00 PM ET
Duration: 1 hour
Meet the Presenter
 | Chenlu is a full-stack product designer proficient in crafting solutions for enterprise and customer faing products. With design experiences at industry leading companies including Google Ads, YouTube, and TikTok, her work has impacted billions of users. Besides, Chenlu is passionate about accessibility design and delves into tangible interfaces/inclusive design through her career journey. Previous to that, Chenlu got her master degree from Harvard. |
Shifting Left to Build Right
In today’s digital age, accessibility is a crucial aspect of product development that cannot be ignored. Unfortunately, many organizations still view digital accessibility as a one-time compliance check, rather than a continuous practice that requires a shift in mindset and ways of working. this is a major problem that needs to be addressed, as accessibility is not only critical for promoting inclusivity and diversity, but also benefits the organization in terms of user satisfaction and legal compliance.
It’s important to understand that building accessible products is not the responsibility of a single individual or team. Rather, it’s the responsibility of everyone involved in the product development cycle. From designers and developers to content creators and testers, each person has a role to play in ensuring that the product is accessible to all users. This means that accessibility should be integrated into every step of the product development process, from ideation to launch and beyond.
However, simply meeting the minimum accessibility requirements is not enough. Accessibility is about creating a user experience that is intuitive, easy to use, and enjoyable for everyone. This requires a commitment to user-centered design principles and a dedication to continuous improvement. By doing so, we can create products that not only meet accessibility standards, but also exceed the needs and expectations of all users.
In our talk, “Shifting Left to Build Right,” we’ll share our experiences in integrating accessibility early on in the product life cycle. By doing so, we can identify and address accessibility issues before they become more difficult and expensive to fix later on. We’ll provide practical takeaways that will help you and your team integrate accessibility into your product development process from the very beginning. This way, you can create products that are not only accessible, but also meet the needs and expectations of all users.
Date: September 18, 2024
Time: 9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Duration: 1 hour
Meet the Presenters
 | Pia Anderson is a passionate leader in the field of accessibility and inclusive design. As the head of the Accessibility and Inclusive Design Team, she is dedicated to creating experiences that are not only usable, but also enjoyable for all users. With a deep understanding of user needs and a knack for finding simple, yet effective solutions, Pia goes beyond designing software that is functional — she strives to create software that people genuinely want to use and keep coming back to. With expertise in enterprise software, her strong conceptual thinking, and dedication to consistently delivering exceptional results ensure that her designs not only meet accessibility standards, but also make a positive impact on the lives of users. |
 | Lisette Arocha is an Accessibility & Inclusive Design Program Manager and Certified Professional in Web Accessibility (CPWA) with over 20 years of experience in web and mobile front-end development. She is passionate about creating accessible web experiences and bringing together teams with the tools they need to drive accessible, inclusive, and human centered digital experiences. She has a proven record of driving digital accessibility transformation by leveraging background in front-end development and consulting on accessibility policy and adoption. At PwC, she works closely with our product teams to lead the accessibility assessment and monitoring of products toward meeting accessibility requirements, driving adoption, and scaling efforts across the organization. |
 | Mitali Kamat is an occupational therapist and assistive technology professional who has been working with people with disabilities for 15 years. She is passionate about co-creating inclusive digital environments with people with disabilities. At PwC, Mitali specializes in advancing inclusion and innovation in digital experiences by inspiring co-design practices across product and technology teams. She leverages her deep technical background in disabilities, assistive technologies, and inclusive design to lead a “shift left” mindset and provide industry-accepted benchmarking for accessibility and inclusive design. |
UX Mix Tape: An Eclectic Set of Short Topics
This talk consists of 4 short presentations to provide some food for thought for everyone, whether you are a UX researcher, designer, or both:
- Summer reading: Classic UX books from the 1980s
- User strategies: Considerations for UX Analysis and Design
- Study planning: 3 types of study questions
- Explaining UXR findings: Tips from the philosophy of science
Date: July 17, 2024
Time: 9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Duration: 1 hour
Meet the Presenters
 | Paul McInerney is a UX designer and researcher with over 25 years of experience and a Masters degree in Psychology (specialization in UX). Currently, he leads a team of UX researchers at a bank. He is the author of over 20 articles or presentations on UX best practices, most recently at UXPA 2023 and Quant UX Con 2023. |
 | Lívia Assunção is a UX researcher who has contributed to several of the best practices covered in this presentation. |
Designing the UX for AI: Not Your Typical UX Design
AI is part of our strategy at large, but the user experience for AI is largely undefined and needs to be addressed. The size of the AI market is huge, and if we leave this to chance, we take a big risk. At our company, we created a guide for designers that can be used as a north star when designing the UX of AI.
Attendees, especially those who are working on AI products, should attend this session to learn about how the user experience of AI is different than non-AI products and what they can do as designers and researchers to ensure the experience of their AI products is higher caliber.
In this introductory session, attendees will learn about these key topics:
- What is user experience for AI?
- Why designing the UX for AI is different?
- Who are the “Users” in an AI system?
- Responsibilities of the AI UX designer
Date: June 5, 2024
Time: 9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Duration: 1 hour
Meet the Presenters
 | Jason Telner, PhD is a lead UX researcher within IBM’s CIO design user research and data analytics team. Jason has over 15 years of experience working within the field of user research. In his current role at IBM, Jason’s focus has been on improving the user experience of employee support applications such as AI embedded products, chatbots, web support, and voice interface support. Jason has published and presented at numerous user experience related conferences and is the recipient of both the Human Factors and Ergonomics Society 2008 Alphonse Chapanis Best Paper Award, as well as the HCI 2011 Best Paper Award. |
 | Emily DiCesaro is a Senior Design Manager within IBM’s Sustainability Software business unit. She and her design team focus on creating innovative tools that leverage environmental insights and historic data to help predict weather events. Emily has led diverse, global teams across multiple projects, fostering innovation and collaboration to tackle complex challenges. Her strategic vision and keen understanding of market trends have enabled her to spearhead the development of cutting-edge software solutions that empower organizations to measure, analyze, and optimize the impact weather and climate will have on their business. Her early career saw her contributing to pioneering projects, within the financial industry as well as in the e-conmerce space where she honed her skills in user-centric design and software development methodologies. Emily co-leads the UX for AI guild and has presented at numerous conferences and events, sharing her knowledge and championing AI initiatives. Emily has a BA in Studio Art from St. Olaf College and a MSc in Design and Digital media from Edinburgh University. |
 | Dawn Ahukanna is a Design Principal and UX Architect within IBM’s Infrastructure organization. She’s fascinated by how people relate to technology and explores ways to deliver value at the intersection of design and technology. Her design career covers domains like enterprise middleware, security and encryption, Internet of Things (IoT), and cognitive and analytics systems. Dawn’s current focus is modernizing post-sales services and delivery for IBM Infrastructure clients, incorporating AI-infused solutions for preventative, proactive, and reactive operational processes. She co-leads the IBM Design UX for AI guild working group. Dawn is a speaker and panelist at design and development events, Design Thinking practitioner and mentor in academic and professional communities, and a published author on visual collaboration methods. She has a BA in Chemistry and micro-electronics. |
From Design to Code: How to Streamline Your Design to Development Hand-off
Designers have many different backgrounds that help them excel at their jobs. One aspect that is overlooked is understanding how their designs will be implemented into code. By designing for development from the beginning, designers can be sure what they create is possible and effectively collaborate with developers on more complex solutions.
Designers will learn to utilize design program functionality to provide dev-accurate specs, streamline their designer-developer hand-off, and minimize edits during QA – accelerating the process without compromising on quality.
This webinar is for UX designers looking to optimize their design to development process, as well as UX researchers, managers, and other members of cross-functional teams.
Date: May 15, 2024
Time: 12:00 PM PT / 2:00 PM CT / 3:00 PM ET
Duration: 1 hour
Meet the Presenter
 | Lauren Holmes is a seasoned product designer with over 9 years of experience in the tech industry. Her unique blend of design and development expertise has been instrumental in delivering groundbreaking solutions for organizations of all sizes, reshaping the landscape of web, app, and software experiences. She is the founder of Corl West, an innovative experience design studio, driven by the singular vision of empowering businesses worldwide to connect more effectively with their users, navigate evolving technology landscapes, and remain at the forefront of their respective industries. Connect with Lauren Holmes on: |
Fostering a Culture of Growth: Building Collaborative and Creative UX Teams
This presentation provides a practical playbook for fostering a culture of growth, emphasizing actionable strategies over generic advice. Attendees will gain insights into navigating change, cultivating resilience, and purposeful leadership amid the dynamic landscape of today’s tech world.
Date: April 17, 2024
Time: 9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Duration: 1 hour
Meet the Presenter
 | Swapnali Thakar is an Accredited UX Professional (#010304001) based in Mississauga, Ontario, Canada. With extensive experience spanning various verticals, Swapnali is a visionary UX Strategist and Design Thinker. Her mission is to lead teams in integrating UX methodologies into the design process to achieve user-centric outcomes and drive business success. Currently serving as a consultant in the public and private sectors, Swapnali has a rich background in UX and her expertise lies in nurturing talent while mobilizing cross functional teams with a vision and toward achieving human-centered results. Swapnali’s thought leadership shines through her industry involvement and presentation skills. She actively participates in design organizations such as UXPA, IDF, and DesignX, staying updated with industry trends. Her commitment to accessibility and user-centered design is evident in her work, making her a trusted advisor and a prime contact for internal and external stakeholders. With fluency in multiple languages and a portfolio showcasing her work, Swapnali Thakar is a forward-thinking professional dedicated to pushing thee boundaries of UX design. |
ISO Standards That Relate to Human-Centered Design
Standards help us in our daily work as UX professionals – without limiting or even imposing specific design solutions. They establish a common ground in terms of qualities, definitions, processes, and artifacts. They represent a consensus of more than 80 countries that cooperated and voted upon issues of the human-system interaction. The webinar provides an overview of ISO Standards, how they are constructed, what kind of guidance they provide, and how they can help UX professionals in their work. Be sure to have your questions ready and join us on our journey to improve professionalism in the field of UX and Usability!
Date: January 24, 2024
Time: 2:00 PM PT / 4:00 PM CT / 5:00 PM ET
Duration: 1 hour
Meet the Presenter
 | Enabling companies to do the right things for the right reasons in the right way! This has been Clemens’ focus for the last 30 years, working as an industrial anthropologist and trainer in the fields of user experience, human-centered strategy, and usability. After working as a freelance consultant, a senior employee in agencies, in large industry organizations, and as a UX manager at Microsoft, today he is a managing partner of swohlwahr, a consultancy focusing on the human-centered organization. He is an expert and editor of international standards work on human-system interaction at ISO. Clemens is Director of the International Accreditation Program for UX Professionals of UXPA International. As Professor for Human-centered Strategy and User Experience at the International University SDI Munich, he is head of the Information Architecture and Content Creation (B.A.) and Intercultural Interaction Design (B.A.) courses. |
2023 Webinars
Engaging in Aging – Guidelines for Increasing Usability and Engagement of Older Users in Digital Products
More than 1 billion people over the age of 60 live on this planet today. They are the fastest-growing category of e-commerce shoppers.
Who are those older users? Despite goodwill, 2 in 5 feel that technology was not designed for them, and they are twice more likely to abandon a digital product.
What should we pay attention to in the design process if we don’t want to miss them?
In the talk, I will share some of the fascinating insights about the behavior of this unique segment and its challenges and will provide some worth-taking guidelines on navigations, UI, and microcopy to increase engagement and usability.
Date: November 1, 2023
Time: 10:00 AM PDT / 12:00 PM CDT / 1:00 PM EDT
Duration: 1 hour
Meet the Presenter
 | Dr. Michal Halperin Ben Zvi is a renowned expert in designing digital products for older users, with a deep understanding of their psychology. Her pivotal work the “LOG IN” National Guide provided meaningful guidelines on the issue. Through extensive UX research and consulting, she has played a key role in enhancing engagement of older users for companies such as Medisafe, Simply (formerly Joytune), Moovit as well as other health, banking and government digital services, specifically tailoring them to meet the needs of the 65+ population. |
2024 Conference Submission Info Session
In keeping with our desire to attract the best content and speakers to the 2024 UXPA International Conference, co-chair Adrienne Guillory is going to explain the 2024 UXPA submission process and timeline and take questions from the audience.
If you’re on the fence about submitting or want clarity about the UXPA submission process, this talk is for you.
Date: August 31, 2023
Time: 4:00 PM PDT / 6:00 PM CDT / 7:00 PM EDT
Duration: 1 hour
Meet the UXPA 2024 Co-Chair
 | Adrienne Guillory is an expert in Human-Centered Design, Design Thinking strategy, facilitation, and generative User Experiene research. She leads research training, development, and operations as the Chief Operating Officer at Usability Sciences. Adrienne co-founded and operates Dallas Black UX, a networking and educational organization for people of color in the Dallas / Fort Worth area, and teaches the Foundations of Design Thinking at the University of Texas, Arlington. When she’s not working, Adrienne enjoys Mommy / Son adventuring with her son, traveling, and spending time with friends and family. |
#IAmRemarkable Workshop
We are excited to invite you to attend the #IAmRemarkable workshop.
#IAmRemarkable is a global movement that empowers everyone, including underrepresented groups, to celebrate their achievements in the workplace and beyond, while challenging the social perception around self-promotion. Learn more at g.co/iamremarkable.
In this interactive session, you will participate in group discussions and exercises to increase your comfort and confidence in self-promotion.
During this 90 minute workshop, we will:
- reflect on our own limiting beliefs on self-promotion.
- share data and research regarding self-promotion and bias.
- go through the main exercise to help you identify and share your achievements.
- wrap up with a discussion and take home exercises.
Date: August 16, 2023
Time: 8:00 AM PDT / 10:00 AM CDT / 11:00 AM EDT
Duration: 1.5 hours
Meet the Workshop Facilitator
 | Janaina Pantoja, PhD is a Sr. Researcher at Google and VP of UXPA International. She is a trained facilitator of #IAmRemarkable workshops and will lead this 90-min session. |
Putting the Concept of 2 Hour Design Sprints Into Practice
Many organizations have based their own design thinking process on Stanford’s Design Thinking Method or are using Google and Jake Knapp’s 5 Day process from the book “Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days.” However, 5 day design sprints have had challenges during the pandemic including the ability to conduct a remote design sprint using the same process effectively, loss of productive time and the ability to collaborate with multiple stakeholders in one room. 2 hour design sprints teach organizations, product managers, UX researchers, and designers how to adopt a 2 hour design sprint process to create more opportunities for success by increasing the frequency and speed of problems you can solve as an organization whether virtual or in-person.
What Attendees will Learn:
- Understand the advantages of using 2 hour design sprints in place of a 5 day design sprint
- How to conduct virtual and in-person 2 hour design sprints as a UX, Product, or Design practitioner
- Become experts on the collaborative tools available to run 2 hour design sprints
- Benefits and practice of using 2 hour design sprint problem solving techniques to get to solutions faster
Date: August 2, 2023
Time: 5:00 PM PDT / 7:00 PM CDT / 8:00 PM EDT
Duration: 1 hour
Meet the Presenter
 | Teresa is an author, speaker, entrepreneur, and technology executive with over 15 years overseeing global product and user experience teams. She has diverse experience leading product management, product design, research, strategy, and innovation for digital solutions and as a consultant for startup technology firms. Teresa has helped many organizations solve problems faster and implement solutions using the concept of 2 hour design sprints. Teresa is currently the Director of Product, UX, and Design at TreviPay, where she drives product vision, strategy, and user experience for a B2B financial technology SaaS platform. She is also the Founder and CEO of Lucid Startup Consulting, a firm focused on advising strategy and vision for start-up organizations to accelerate product roadmaps. Teresa is passionate about giving back to the community and currently sits on the Corporate Advisory Council for Central Exchange, a nonprofit organization focused on providing women with a voice and opportunity to seek their full personal and professional potential, and a Strategic Advisor for DevStride, a project and portfolio management solution for agile organizations. Teresa has completed many certifications in product, customer experience, agile, project management, and process management including Pragmatic Marketing Certified III ©, Net Promoter Certified Associate, Certified Scrum Product Owner, Certified Scrum Master, Project Management Professional, and Lean Six Sigma Green Belt. Teresa earned a BS in Journalism from the William Allen White School of Journalism and a BA in English from the University of Kansas. She earned an Executive MBA from Rockhurst University and studied a second Master’s degree in Integrated Innovation for Products and Services at Carnegie Mellon University, focusing on product and user experience design principles. She also completed Northwestern University’s Kellogg School of Management Executive Program for Product Strategy Methods, a program with a focus on discovering, developing, managing, and marketing products as a business. |
The Business Value of Accessible UX Design
The pandemic focused on digital accessibility because digital became the only way to access business, leisure, and education.
An inclusive design mentality is finally shaping how digital products are created rather than being an afterthought. Enterprises now have an added incentive to make sure their accessibility initiatives do not regress; digital accessibility lawsuits have been increasing year-on-year thanks to legislation like the ADA. 36% of companies have pledged executive-level commitments to accessibility, and grassroots efforts are driving change in 48% of companies (Source: Forrester).
Audience Takeaways:
- Ability to differentiate accessibility vs. usability
- Understanding of how accessible design benefits businesses & customers
- Insight into two case study companies that are “doing it right”
- Actionable, practical guidelines for accessibility
Date: July 5, 2023
Time: 5:00 PM PDT / 7:00 PM CDT / 8:00 PM EDT
Duration: 1 hour
Meet the Presenter
 | Alley Lyles-Jenkins is a product nerd focused on widgets that change how people interact, experience technology, and discover information. As a Principal at Slalom Consulting, she works with talented people to increase product value by leveraging human-centered design and testing market fit. Our job is not to design products; it’s to help the organization win by creating a competitive advantage with Design. Alley likes playing with the latest technology and refining prototypes in a sandbox. Technology must be understandable by all. Alley’s award-winning efforts contributed to many forward-thinking companies and disruptive opportunities: the City of New York (one of the first U.S. cities to digitize government communications fully), Budweiser at Super Bowl LII, Amazon Echo Dot product launch, USAA’s modernization effort, Dell Technologies A.I. chatbot consulting, Columbia University’s 1,000 Cut Journey virtual reality (VR) project for immersive storytelling, and supporting international FemTech companies at FemTech Focus. |
Using Outcomes as a Spark for UX – Generate Enthusiasm for Delivering Great UX Without Lecturing About UX
What if you could generate excitement about delivering great user experiences without having to explain what UX is? Imagine this:
…you’re talking with your development and product partners about UX outcomes and they understand the value in starting with the end-in-mind. Not only do they understand, they are excited about what will happen in your users’ and customers’ lives because you’ve delivered a great UX — together. In this session, you’ll uncover the proven secrets behind sparking enthusiasm for delivering great UX. You’ll discover how an outcome-driven approach is a game changer for UX leaders like yourself.
You’ll explore how to…
- Identify the outcomes that best spark excitement amongst the developers, product managers, and stakeholders you work with every day.
- Scope your outcomes to push your team to take on challenges they’ve resisted in the past.
- Show what it means to be ready-to-ship through the lens of great user experience.
Date: May 3, 2023
Time: 5:00 PM PDT / 7:00 PM CDT / 8:00 PM EDT
Duration: 1 hour
Meet the Presenter
 | Jared M. Spool is a Maker of Awesomeness at Center Centre – UIE. Center Centre is the school he started with Leslie Jensen-Inman to create industry-ready User Experience Designers. UIE is Center Centre’s professional development arm, dedicated to understanding what it takes for organizations to produce competitively great products and services. In the 43 years he’s been in the tech field, he’s worked with hundreds of organizations, written two books, published hundreds of articles and podcasts, and tours the world speaking to audiences everywhere. When he can, he does his laundry in Andover, Massachusetts. |
Workshop Facilitation Techniques for Researchers
Workshop facilitation is a key skill of user researchers. Not only does it allow us to engage colleagues in research, but it enables teams to take action on our insights. In this webinar, I will talk through key workshop facilitation techniques and approaches to get you confident and excited about your next user research workshop!
Key Takeaways
- Really honing in on your workshop goals and outcomes, which leads to picking the right people and activities to ensure something comes out of a workshop (rather than having a workshop for the sake of having one!)
- Concrete ideas on how to improve their facilitation through concepts like time boxing and activities that align with particular goals
- How to handle more “difficult” workshop participants through ideas like a pink elephant, parking lots, convergent/divergent work
Date: April 5, 2023
Time: 9:00 AM PDT / 11:00 AM CDT / 12:00 PM EDT
Duration: 1 hour
Meet the Presenter
 | Nikki is a Lead User Researcher and the founder of User Research Academy. She has over 9 years of experience in user research at a variety of companies, ranging from a tiny start-up called ALICE to the large corporation Zalando, and also as a consultant. She has led a diverse range of end-to-end research projects across the world and now owns her own company, helping others get into and excel in the field of user research. She lives in Jersey (the original one), loves reading and writing psychological thrillers, and being outside in the garden with her cats, dog, and koi fish. |
Finding the Right Altitude for Your Personas & Journey Maps
Unfortunately, most user personas and journey maps are dead shortly after arrival and are quickly forgotten amongst other organizational priorities. These artifacts are often not created at the right level to help your stakeholders understand and design for your target audiences. This talk will help you to form a new strategy to revitalize existing documents and be able to birth new, stronger, and healthier personas and journeys.
Date: March 1, 2023
Time: 5:00 PM PST / 7:00 PM CST / 8:00 PM EST
Duration: 1 hour
Meet the Presenter
 | Andrew has over 15 years of experience as a UX leader, researcher, strategist, and designer working with companies such as The New York Times, Citibank, Harley Davidson, and Southwest Airlines. He is currently the Senior Director for Experience Design Research at Mayo Clinic. Andrew is an adjunct faculty member at the Maryland Institute College of Art (MICA) where he teaches graduate students about Human-Computer Interaction. He is a board member for the User Experience Professionals Association (UXPA) serving as the Director of Publications. When he is not talking about, teaching, or writing about UX, Andrew enjoys taking short walks on the beach with his pug named Lucy. |
UXPA Virtual Speed Mentoring
Kickstart your career in 2023 with virtual speed mentoring! Whether you are new to UX and just starting out, transitioning from academia or another industry, or planning your move into management, mentoring can help you to better understand and plan your next move. UXPA has assembled experienced mentors who will be available to answer your questions and provide guidance – no matter what stage your career is at.
All mentors and participants of the UXPA Virtual Speed Mentoring Webinar will abide by the UXPA Code of Professional Conduct.
Date: February 1, 2023
Time: 5 PM PST / 7 PM CST / 8 PM EST
Duration: 1 hour
**Thank you for your interest! We are sorry, registration is now closed as we have reached full capacity. Stay tuned for future events!**
2022 Webinars
Fabulous Forms: Overcoming Common Accessibility Pitfalls
Join AudioEye accessibility subject matter experts, Alisa Smith and Sarah Kinneer, as they deep dive on the subject of creating forms that check all the boxes: accessible, usable, and satisfying.
Date: October 11, 2022
Time: 1 PM PDT / 3 PM CDT / 4 PM EDT
Meet the Presenters
 | Alisa Smith grew up in rural Connecticut around farms, with huge gardens, sheep, cows, and horses, and studied graphic design, print, and photography. Today, she brings more than 20 years of experience in technology and community engagement to make the web accessible to as many people as possible as the Accessibility Evangelist at AudioEye. Alisa lives near Atlanta with her family, where she loves to craft and garden. |
 | From her formative years interning in Congress through the American Association of People with Disabilities (AAPD) and taking college courses in Disability Policy and Leadership, to her 14 years spent teaching children with disabilities, to her current work as a Solutions Engineer at AudioEye, Sarah Kinneer, has embraced her neurodivergence as she has worked to educate others and promote the full inclusion and acceptance of all people with disabilities in society. A Michigan native, she has spent the last 15 years in Georgia learning to accept that she may never say the word “cat” again without someone asking where she’s from and doing odd things like jumping out of perfectly good airplanes. |
K-12 Education for UX
Join three UX professionals as they share experience and insights from a project that is seeking to bring UX education to K-12 students. The need for reliable K-12 UX-related resources and materials appears to be great, as many pipeline-related UX challenges need to be addressed. We will provide a list of takeaways–selected books, websites, ready-to-use materials, and other resources that teachers can use to get started with teaching UX right away. We will outline current initiatives within UXPA to partner with others to create a series of UX-related lesson plans and units for middle schoolers. We’ll update you on the status of the creation of a repository of K-12 -facing resources. Related efforts to get user experience job titles into the US Dictionary of Occupational Titles and SIC and their Canadian counterparts have been initiated and will be discussed. Finally, a revised five-year plan, including additional research, development, and on-going collaboration options will be presented.
Date: September 30, 2022
Time: 2 PM PDT / 4 PM CDT / 5 PM EDT
Meet the Presenters
 | Lubina Bogoeva is currently a Sr. UX Designer at Fiserv, the original fintech company. She has over 10 years experience in the field, working for Bank of American and Thermo Fisher, as well as non-profits and design studios. She recently took on a new challenge as an advisor for the UXD Masters Externship program at Rutgers University. Lubina lives in Central New Jersey where she enjoys yoga, VR gaming, and photographing the wildlife visiting her garden. She is a Co-organizer of the UXPA NJ chapter. |
 | Josephine Giaimo is a leader with a vision for transforming the user experience conversation, step by step. She has led UX research efforts for Google, ADP, AT&T, Avaya, Medidata, and others in fintech, telecom, IT, energy, construction, and healthcare IT industries. She has several decades of experience working as a UX researcher, consultant, and “K through grey” instructor in a variety of consulting roles, always with a user-centered focus that increases productivity and supports business goals. She is currently working on a book focused on UX outcomes, metrics, and management control systems. A Jersey girl, she holds degrees in psychology and engineering earned at the Garden State’s most prestigious public universities. She says that “anyone can design a job that nobody can do,” and brings her sense of humor and her strategic insights to every conversation. she is a Co-organizer of the UXPA NJ chapter. |
 | Keith Instone is a Digital Experience Research Analyst for Stratascale, an SHI company. He has 25+ years experience as a user experience practitioner, academic researcher, and occasional instructor. He has also been involved in bridging the industry-academia gap in UX. He helped develop the Enterprise Architecture program at Michigan State University. After getting a master’s degree in computer science, his UX career journey has meant studying psychology, library science, visual literacy, graphic & industrial design, and more. |
Demystifying the Front-End of Design Thinking
The first phase of the design thinking process is the most crucial, as this is when human insights are leveraged to define customer value. Yet, this so-called “empathize” phase is often unsuccessfully executed. During this session, Marty Gage and Spencer Murrell will address the crucial first step of the design thinking process and how to get it right. Using six key principles, Gage and Murrell will demonstrate how to connect users’ desired emotional states to an actionable articulation of an experience.
Date: September 21, 2022
Time: 9 AM PDT / 11 AM CDT / 12 PM EDT
Meet the Presenters
| Marty Gage, a Human Factors Psychologist, and Spencer Murrell, an Industrial Designer, have worked side by side for the last 33 years in the front end of design. Their new book “User Experience Research: Discover What Customers Really Want” is the culmination of their years of experimentation and marketplace validation to develop a foolproof process for a more predictable pathway to design experiences.
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How to Work With Cross-Functional Leaders That Just Don’t Get UX
Ling will speak about the common challenges we face as a UX practitioner at work.
Date: September 16, 2022
Time: 3 PM PDT / 5 PM CDT / 6 PM EDT
Meet the Presenter
 | Ling Lee currently is a Sr. Principal Designer at Dell Technologies and her extensive Design experience spans over 30 years. Multimedia, graphic design, IA, research and leadership to name a few are part of her impressive portfolio. Ling finds joy in leading clients and project teams from ambiguity to clarity, attacking unsolved problems that lead to technological innovations. For more details, visit Ling’s LinkedIn profile. |
Designing a Voice User Interface (VUI)
Voice user interface is the new modality that is becoming very popular since the launch of voice assistants like Alexa, Google, and Siri. How does one get into this field and what things to keep in mind when designing for voice? In this talk, I will talk about all the dos and don’ts of VUIs.
Date: August 19, 2022
Time: 10 AM PDT / 12 PM CDT / 1 PM EDT
Meet the Presenter
 | Shyamala is a seasoned conversational AI expert. Having led initiatives across connected home, automotive, wearables – just to name a few, she’s put her work on research into usability, accessibility, speech recognition, multimodal voice user interfaces, and has even been published internationally across publications like Forbes. Outside of her research, she’s spent the last 18 years designing mobile, web, desktop, and smart TV interfaces and has most recently joined NVIDIA to own their roadmap for Speech AI tools. |