Research User Specialist (UX Designer, Open Rank)

Princeton,New Jersey,United States
Educational Testing Service (ETS), with headquarters in Princeton, NJ, is a global not for profit organization whose mission is to advance quality and equity in education. With more than 3,400 global employees, we develop, administer and score more than 50 million tests annually in more than 180 countries at more than 9,000 locations worldwide.
Join us and design the next generation of innovative assessments! Our R&D Division is seeking a UX designer to join other designers and software engineers in the Research Foundry. The Research Foundry is a dedicated agile team focused on advancing research capabilities towards marketplace applications. The successful candidate will (a) lead the UI/UX aspects of user experience research and associated interface design, wireframing, and documentation for engaging, interactive, and innovative capabilities, (b) serve as design lead for small interdisciplinary agile teams focused on producing user-informed functional prototypes that could be tested in target markets, and (c) collaborate with both internal and external colleagues and consultants to ensure on-time completion of project goals.
Specific Responsibilities:
  • Work with product owner, engineers, content experts, and other UX designers to design product prototypes from the ground up, from product ideation to the prototype pixels, in an extremely collaborative environment.
  • Identify and prioritize product prototype needs through UX research and technical discovery. Translate ideas from users/clients (e.g., students, teachers, international learners, higher education institutions) into engaging, accessible, and highly usable designs through audience and needs analyses, user interview, journey maps, etc.
  • Analyze existing applications and web content, and develop specifications (e.g., prototypes, storyboards, or text) for how to redesign them to improve the usability, graphic/information design, and / or accessibility for diverse audiences and operational effectiveness
  • Keep abreast of the trends and latest research in human computer interaction and related fields. Remain current with usability and / or accessibility guidelines that change with evolving technologies.
  • Collaborate with technical staff and designers, and outside consultants as needed, to ensure that the finished product adheres to the design goals and conforms to ETS technical, accessibility, and architectural standards.
  • Demonstrate leadership and communication skills by presenting design solutions, facilitate ideation and planning sessions, and collaborating on complex concepts.

Requirements Include:

  • Master's degree in Human-Computer Interaction, Computer Science, Cognitive Science, a graphic/information or web design field, or a related field.
  • Three (3) or more years of professional experience in the design and / or evaluation of technology-based user experiences (e.g., usability, accessibility, graphic/information design).
  • Experience assisting in client requirements-gathering sessions, usability testing, and design presentations is required, as is some experience in storyboarding and building (minimally) interactive prototypes.
  • Complete fluency with design software, Sketch, InVision, Adobe Creative Suite, or similar tools.
  • Experience with Agile development environments and activities and working knowledge of current WCAG standards a plus.
We offer a competitive salary and excellent benefits and a pathway for sustained career success. To apply, please visit: Research User Specialist (UX Designer, Open Rank)
EDUCATIONAL TESTING SERVICE is an Equal Opportunity and Affirmative Action Employer of Women and Minorities.
EDUCATIONAL TESTING SERVICE is an Equal Opportunity and Affirmative Action Employer of protected Veterans and Individuals with Disabilities.
EDUCATIONAL TESTING SERVICE is a Drug-free workplace.

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