Lead UX Design Researcher

Maplewood, MN

3M is driving creativity and design as a competitive platform for innovation and brand globally to enhance design-driven solutions for people and the world. We are looking for a Lead UX Design Researcher for our Health Care Business Group to enhance the design function at the 3M Design Center, located in Maplewood, MN.

Does your curiosity inspire you to imagine tomorrow’s solutions to today’s problems? Do you ever wonder how collaborative creativity can enrich innovation and make progress possible? Or wonder if design can drive competitive advantage for business, while also having positive impact on the world? These are just a few of the questions we ask at 3M Design every day. Our diverse, global team not only includes design talent from multiple creative disciplines, but also achievement-oriented professionals who keep the engine going for strong operations to ensure our design organization is world class. We’re looking for creative explorers who are excited to be part of the very inspiring journey of design at an innovation company like 3M driven by curiosity.

The person hired for the position of Lead UX Design Researcher will work with cross-functional teams to create user-centered designs in support of programs of major importance across the 3M Health Information Systems (HIS) Division. Responsible for leading and supporting on overall strategy and solution definition to bring to life experience strategies, applications, user interface platform/ ecosystems. Contribute to UX vision, lead research, communicate vision through tangible artifacts such as storyboards, movies, prototypes for concept development. Independently leads major new design programs, redesign programs or continuous improvement projects within assigned business and function.

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.


Basic Qualifications: 

  • Possess a bachelor’s degree or higher (completed and verified prior to start) from an accredited university in Human Computer Interaction (HCI), Anthropology, Psychology, Design Research, Design Management, UX Design or Design
  • Minimum of five (5) combined years of experience as a user experience designer, interaction designer, researcher, UX strategist and/or similar role with experiences in designing solutions for desktop, web and mobile applications on variety platforms
  • Minimum of five (5) years of experience in applying design research techniques to understand the customer (e.g., ethnographic research, contextual inquiry, concept testing, usability testing, and/or card sorting)

Preferred Qualifications:

  • M.S. in Design Strategy, Interaction Design, Human Computer Interaction or a related field or equivalent practical experience
  • 7-10 years of experience as UX practitioner (e.g. UX strategist, researcher, UX designer, interactions designer)
  • Experience creating web-based products, mobile applications for iOS and Android.
  • Experience working collaboratively with other product managers and engineers in a variety of settings and strong communication skills with the ability to articulate positions and advocate designs.

Please attach a file or include a link to a non-confidential portfolio of design work along with your application.

Location: Maplewood, MN

Travel: Up to 40%

Relocation: Is authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)

Diverse & Inclusive 3M

3M is a place where you can collaborate with other curious, creative people. Where your diverse talents, inclusiveness, initiative and leadership are valued. Where you’ll find challenging opportunities that make your career exciting and rewarding. With a diversity of people, global locations, technologies and products, 3M is a place to grow and be rewarded for excellence.

About 3M Design
3M Design is the creative engine driving design for innovation at 3M. As a global team of diverse talent that creates meaningful and consistent brand experiences, we stimulate collaborative creativity to translate insights and technologies into solutions that inspire and positively impact our customers, our employees, and our world. At 3M, we apply science in collaborative ways to improve lives daily. With $32 billion in sales, our 91,000 employees connect with customers all around the world.

For more information about 3M Design, visit www.3M.com/design or follow @3MDesign on Twitter. Learn more about 3M at www.3M.com or on Twitter @3M or @3MNews

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.
3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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Major Duties & Responsibilities

Lead UX Design Researcher primary responsibilities include, but are not limited to:

  • Drive UX strategies and approaches that balance business objectives with customer needs.
  • Work with business partners and cross-functional design team to define research scope/goals based on the initial business strategy.
  • Accountable for defining UX vision and creating a rich content strategy for digital applications.
  • Conduct stakeholder interviews, competitive analysis, content audits to assist with defining business and functional requirements.
  • Lead and facilitate end-to-end user research and usability testing and deliver strategic recommendations with confidence.
  • Analyze research results, author reports articulating your findings, and communicating results in a digestible way.
  • Demonstrate experience using interactive prototypes, storyboards, movies and other artifacts.
  • Establishes and cultivates extensive network of support to facilitate completion of assignments.
  • Supports to build design knowledge by participating in divisional activities through interactions with outside technical or design organizations.
  • Advocate for your business by embedding yourself in divisional activities outside of the design organization.
  • Willingness to be fearless about driving new ideas, and finding effective and powerful ways to communicate them.
  • Handle design projects of strategic scope and complexity. 
  • Identify, partner, and creatively manage external design resources during project collaborations.
  • Has a considerable impact on the direct work group/team, providing coaching and leadership. Decisions may affect the organizational effectiveness of multiple work groups or teams, important programs in the department, the next higher organizational tier, and/or related activities within the direct functional area.