The Digital User Experience Strategist is responsible for representing the end user on consumer facing mobile and digital products, including research, project design, testing and after launch through the total life cycle from conception to sunset. This role will be effective in storyboarding and journey mapping the entire experience including the task a user is trying to accomplish within the product and arranging them on the digital platforms in a way that will be readily understood, easily used and enhance the user experience. Must have strong collaboration skills to partner with operations, information systems and patient experience to drive the design, development and implementation of compelling user experience. This role is accountable for writing detailed user experience specifications for digital and mobile platforms and collaborating with IS in developing and executing robust user testing of consumer digital applications, ensuring consistent user experience across all consumer digital applications and for sunsetting tools and applications as new improved solutions and launched.
Education and Learning:
Bachelor's degree in a field with a concentration in User Experience Design, Web Design, Interactive
3-4 years 3+ years of experience with proven success in delivering end user facing products and services and have strong user experience background
Equal Opportunity Employer