User Experience Analyst

University of Maryland Center for Environmental Science
Annapolis, Maryland

The University of Maryland Center for Environmental Science (UMCES) invites applications for a User Experience Analyst. The successful candidate will work with an established and dynamic team in partnership with Chesapeake Bay Program (CBP) staff at its office in Annapolis, Maryland. The Chesapeake Bay Program maintains several websites as a primary method of informing citizens and stakeholders about Chesapeake Bay protection and restoration efforts. A vast array of audiences relies on web-based communications as the method for learning about issues facing Chesapeake Bay restoration and its progress. 

The successful candidate will serve as a member of the CBP Web Team and will be responsible for user experience research and design for products (web and print) that further the goals of the Chesapeake Bay Program partnership. Typical areas of responsibility for this position will include:

  • Lead the process of identifying business case and audience for CBP products.
  • Lead research, discovery, and analysis of user needs.
  • Lead user task analysis for partnership products.
  • Lead the development of personas to represent user needs.
  • Lead the development and evaluation of low fidelity concepts.
  • Lead usability evaluations for partnership websites.
  • Perform heuristic evaluations of partnership products and processes.
  • Present user research findings to internal teams and workgroups.
  • Assist in the development of information architecture for web products.
  • Work with the Web Designer to inform UI design for web-based products.
  • Review and analyze website analytics to support user experience. 

Candidates should have a college or advanced degree with at least two years of professional experience, or equivalent commensurate experience in human factors, interaction design, human-computer interface design (HCI), user experience (UX) or a related field. A background in developing compelling user-focused experiences that align with an organization’s objectives and excellent communication skills are required.

Compensation & Benefits: 

The successful candidate is entitled to University benefits and salary is commensurate with experience. The funding for this position is from a federal grant.

Please provide a letter of interest, resume, online portfolio and contact information for 3 references prior to 21 December 2018 apply online at

This search will remain open until filled. UMCES is an AA/EOE. Individuals with disabilities, veterans, minorities, and women are encouraged to apply.