Advanced Usability Specialist - TS/SCI required

The Boston Group
Scottsdale, AZ

The Boston Group is currently assisting with candidate search efforts for an immediate opening in Scottsdale, AZ for an Advanced Usability Specialist with a major Defense and Aerospace company.


1. Resumes must be submitted with a cover letter to be considered.

2. Candidates must have a current TS/SCI security clearance to be considered.

This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation’s core defense/intelligence services and systems. Company employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.

This position is part of the company's User Experience (UX) team that provides direction to Engineering on user interface for complex systems. As a user experience researcher in the UX department, you will play a major role in projects from concept to completion, leveraging expertise in design research, ideation, concept development, wire-framing, and communication with the end user.

  • Must possess excellent research skills and be highly proficient in all phases of research execution, planning to report writing
  • Excellent communication and collaboration skills
  • Proven time management and organizational skills, must be able to work both within a team context and independently with minimal direction when required
  • Ability to multi-task on projects to meet competing deadlines


  • You are comfortable brainstorming on the fly at the white-board
  • You incorporate feedback from all key stakeholders and welcome ideas from every discipline
  • You involve the team in your thinking early and often, or better yet, you do much of your thinking collaboratively
  • Your research is complete including actionable recommendations to the team
  • You’re comfortable communicating results and recommendations in appropriate mediums, such as storyboards, videos, or Power-Point
  • You can clearly convey your ideas, and you stay involved and iterate as development progresses
  • You can find and focus on the highest priority things that have the most impact on the end user
  • You have a scientific, fact-based approach; you filter out noise in order to target high-impact decisions
  • You’re a systems thinker who can manage both local and global priorities
  • When you see a problem, you roll up your sleeves and start fixing it, whether or not it’s in your traditional wheelhouse
  • You tell compelling stories about your work and present it confidently to stakeholders
  • You are an excellent writer and organized thinker
  • You can manage difficult discussions with tact and diplomacy
  • You both learn from and teach those around you with regularity
  • You look for ways to continuously improve your own process as well as that of the teams you work on


  • A Bachelors plus 5 years of relevant experience in a design research-related field: interaction design, psychology, human factors or a related field or the equivalent experience
  • Masters or PhD degree plus 3 years experience in a design research-related field: interaction design, psychology, human factors or a related field or the equivalent experience
  • Strong portfolio of research based work
  • Qualitative and quantitative advanced research


Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.




  • You have a sensitivity and passion for the end user and excellent user research methodology; You write user stories and persona's in your sleep
  • You consider yourself a user advocate
  • You have experience performing human factors and usability research: Defining studies, creating methods, refining methods; conducting studies; analyzing data; writing reports with recommendations
  • You are able to identify potential usability issues; Understand and act on relevant usability issues and decide what to test and at what level to test, e.g. heuristic, informal or formal
  •  You are comfortable using either existing research or creating new research methods to answer novel questions
  • You can identify what metrics you need and know how to gather and analyze them; You also know when they can be misleading and how to make decisions without them
  • You are excited by the challenge of making great tools for users
Compensation & Benefits: 

Please e-mail resume and cover letter to