User Experience Lead

University of Washington, Office of Research Information Services
Seattle, WA

The Office of Research Information Services manages a large number of websites and web applications that serve the UW Research community. 

Our User Experience Interaction Design Lead is responsible for leading the programmatic components of the User Experience strategy, which guides the execution of all ORIS software product design. This role leads the user experience team that is the voice of the user and works with product owners, business analysts and technical resources to blend business goals, product roadmaps, and user goals to ensure successful outcomes. This role is crucial to our product discovery needs and contributes to shaping the product pipeline. In this capacity the role is to bring simplicity to an institution with a world-leading complex research enterprise.

  • Bachelor’s Degree in Informatics, Human Centered Design, Cognitive Psychology, Visual Communications and Design, Computer Science or similar field
  • 4-5 years’ experience with all facets of the user experience discipline
  • Experience leading UX teams
  • UX planning at a strategic level; ability to direct workforce requirements, organizational practices, and vision across products
  • Ability to balance execution (unblocking efforts) with diplomacy (fostering collaboration)
  • Experience recruiting passionate individuals with strong communication skills
  • Proficient in a variety of methods to convey ideas and concepts (e.g. wireframes, prototypes, etc)
  • Effective communicator, presenter, and negotiator
  • Strong creative and organizational vision for information and product design
  • Creative problem-solver with the ability to work with a blank slate and inspire others
  • Knowledge of web-based technologies and their impact on the feasibility of design solutions
  • Understand and use web analytics data, as well as user data from other departments & systems in the organization
  • Knowledge of accessibility guidelines and best practices as they related to user interface design
  • Expert knowledge of HTML, JavaScript, and CSS
  • Proficient with jQuery and other industry leading CSS & JavaScript frameworks
  • Ability to design prototypes in Axure, Photoshop, Illustrator, or Omnigraffle
  • Ability to work collaboratively with technical and non-technical staff to determine and confirm requirements and appropriate solutions
  • Strong portfolio available for viewing

Desired Qualifications:

  • Experience working in research administration, especially related to higher education
  • Knowledge of lean/agile software development practices including kanban and scrum
  • Knowledge of resource & service oriented architectures, RESTful web services and data formats such as JSON and XML and how to prototype working solutions with them
  • Knowledge of modern front-engineering building blocks such as HTML5, CSS3, Node.js, Angular.js, Foundation, Bootstrap
Compensation & Benefits: 

The University of Washington offers many benefits including medical and dental insurance, retirement plans, generous holiday and leave, wellness programs, work/life programs, and training and education.

For complete information and to apply, please visit Click on Find a Job and enter 141000 as the req #. Must apply through the University of Washington employment website. 
To request disability accommodation in the application process, call 206-543-6450 (v), 206-543-6452 (tty), 206-685-7264 (fax), or email